Activation Lock ties your Apple Watch to the owner’s Apple ID and blocks setup by anyone else. That protects your data, but it can trap buyers of secondhand devices. Use this guide to remove Activation Lock safely and legally so you can pair the watch to your iPhone.
1) Prepare before you try anything
Collect the essentials first. Having this ready speeds up any review or unlock request.
- Apple Watch serial number (on the back, in Settings, or on the box)
- Proof of purchase or original invoice
- Clear photos of the watch and packaging
- Seller’s name, email, and phone number
- Your Apple ID, ready for pairing after unlock
2) Request Apple remove the activation lock
First, find the serial number: on the watch Settings > General > About, on the back, or on the box label. Next, gather documents that show a lawful purchase or transfer and clearly tie to the watch.


Now, contact Apple Support, explain that the previous owner is unreachable, and submit your documents. Watch for follow-up requests and respond quickly to keep the review moving.


Reviews are often complete within a few business days. If Apple verifies the documents, they remove the lock so you can pair the watch.
3) What documents does Apple commonly accept
Provide the most authoritative proof available. Clarity and legibility matter.
- Original retail receipt or invoice that lists the serial number
- Apple Store or carrier documentation tied to your identity
- Gift receipt or authorized transfer paperwork
- Estate documents or police reports that establish rightful ownership
Avoid dark or blurry scans. Include full-page images and crop out unrelated papers to reduce confusion.
4) Pre-purchase checklist for buying used Apple Watches


Use this quick inspection to avoid Activation Lock problems before you pay.
- Confirm the setup screen shows Set Up Apple Watch not an Activation Lock prompt.
- Ask for a screenshot of the seller’s iCloud device list without the watch present.
- Match the serial number on the device, box, and any receipt.
- Test pairing with your iPhone on the spot when possible.
- Save a copy of the receipt and the seller’s ID or contact details.
5) Regional and legal considerations
Document requirements can vary by country and retailer. In the U.S., original receipts usually work best. In other regions, you may need notarized transfers or additional documents. Check local consumer protections if you suspect a fraudulent sale.
FAQs
Can Apple remove Activation Lock without a receipt? Usually no. Apple expects solid proof of ownership. Exceptions are rare and typically involve purchases that Apple can verify directly.
What if the previous owner is deceased? Provide estate documents that show legal transfer of the device. Apple may accept these when they clearly establish ownership.
Is a locked Apple Watch worth buying? No. Without the previous owner or valid proof, unlocks almost never succeed, and the watch remains unusable.
Summary: Step-by-step recap
- Confirm the watch is Activation Locked.
- Ask the previous owner to remove it from iCloud or unpair from their iPhone.
- Gather proof of purchase and the serial number.
- Submit an Activation Lock removal request to Apple.
- If denied, seek a refund or file a dispute.
- Use the pre-purchase checklist when buying used watches.
Conclusion
Activation Lock protects Apple devices from theft and unauthorized use, but it can frustrate honest buyers of used Apple Watches. The only safe and permanent solutions come directly from Apple – either through the original owner removing the device from iCloud or by submitting valid proof of purchase.
Avoid third-party unlock tools or paid bypass offers, as they rarely work and may expose your personal data. Instead, follow the steps outlined above to verify ownership, gather your documentation, and contact Apple Support for official assistance. Once unlocked, pair your watch to your Apple ID to keep it fully secure for future use.

